The prices of goods displayed are inclusive of VAT at the
prevailing rate.
a. Goods are subject to delivery charges.
Please see our
delivery service.
b. We accept payment by all major credit and debit cards i.e., Visa, Visa
Electron, MasterCard, Maestro, American Express, Switch and Solo.
c. Payments and refunds are processed through Protx the secure online card
payment provider for our merchant account with Lloyds TSB Cardnet.
d. Payments will be charged to your card statement as Deeds Retail Limited.
e. Goods displayed and their prices are valid at the time of order however we
reserve the right to change our goods and prices at any time and without prior
notice.
f. Pictures and descriptions of Goods advertised are to the best of our
knowledge accurate. However photographic lighting conditions can result in
colour variations in display pictures and manufacturers packaging may also
vary. None of this should affect the quality or purpose of the goods supplied.
g. Customer orders are subject to our acceptance and the availability of goods.
We reserve the right to decline any order for any reason.
h. When placing an order please check carefully that your contact details are
entered correctly. We cannot accept liability for orders delayed through
incorrect information supplied.
i. When you place an order, we will acknowledge its receipt by email but no
contract of sale will exist between us until we have:
1. Received payment in full for the goods and
2. Dispatched the goods of which notice will be sent to you by email.
j. In the rare event that goods ordered are unavailable we will notify you by
email and you may choose
1. A full payment refund to the card used for purchase or
2. To order replacement goods, the price of which shall be adjusted against the
payment already received.
k. Orders may be cancelled in writing within 7 days of receipt of goods for a
full refund of which
1. The goods must be returned to us by recorded delivery within 30 days of
receipt.
2. You must retain proof of posting.
3. Please note when returning goods postage and packaging will not be refunded
unless the return is verified as defective goods or goods sent in error.
Please see our returns and refunds service.
l. Orders cancelled prior to
dispatch of goods will be
subject to a cancellation fee calculated at the prevailing rate of the credit /
debit card fees charged to Deeds by Lloyds Cardnet (our merchant
account provider) on payment received and refund transactions together
with an administration charge to cover the cost of picking, packing and
unpacking of goods where applicable. No cancellation fee will apply if the
order is cancelled as a result of Deeds being unable to supply the goods
ordered within the specified delivery periods
